Current Jobs

Reports to: Executive Director

40-hour Full-time; Exempt/Salaried

Essential Duties and Responsibilities:

Administer the day-to-day Human Resources (HR) activities of the agency. Serve as the principal HR contact for all HR clerical and administrative tasks. Handle confidential HR tasks as highly sensitive matters and ensure HR tasks are conducted promptly and correctly. Ensure all HR responsibilities are performed in a way that is consistent, equitable and legal within the applicable laws, policies and regulations. Update the Executive Director on HR suggestions for improvement and concerns on a regular basis.

· Oversee the recruitment, pre-screening, interviewing, assessment and hiring of qualified applicants.

· Coordinate new hire processes for managing staff including initial orientation and new hire paperwork.

· Create onboarding plans and educate newly hired employees on HR policies, internal procedures and regulations.

· Generate official internal documents such as offer hire letters, title change and salary increase notifications, and corrective action documentation.

· Maintain, update and document HR processes as needed and respond to inquiries regarding agency policies and procedures.

· In partnership with the Executive Director, manage the process for annual performance reviews of all employees.

· Prepare and maintain employee files including tax and insurance forms, background checks and other information required by funding agencies and by law.

· Administer benefits programs, including enrollments, changes and terminations.

· Process required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.

· Track and keep employee certifications up to date.

· Assist with compliance audits for the agency and ensure compliance with funding agencies.

· Develop and administer company-wide human resources policies, procedures and practices in accordance with stated agency objectives and federal and state legal requirements.

· Support agency staff at all levels in understanding and upholding agency policies.

· Implement HR tasks related to employee timekeeping, time off and payroll processes.

· Process and approve payroll and maintain proper records of employee paid time off.

· Order supplies needed for staff and office operations.

· Be a champion for the agency, clients and staff at all times.

· Maintain compliance with all agency policies and procedures.

· Attend all meetings and complete all forms and reports required by direct supervisor, funders, Executive Director or the Board.

· Carry out other duties as assigned or as necessary to ensure organizational success.

Education and/or Work Experience Requirements:

· Bachelor's degree required in related field.

· Minimum of three years of HR experience in an office setting.

· Experience in recruitment, onboarding, performance management and knowledge of best practices and state and federal law in HR process and policy creation/execution.

· Excellent verbal and written communication skills, including ability to effectively communicate with clients, staff and community partners.

· Excellent organizational and leadership skills.

· Ability to maintain a high degree of confidentiality.

· Computer proficiency (MS Office - Word, Excel and Outlook).

· Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary service. · Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices

Physical Requirements:

· Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards.

· Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards and agency policies.

· Must be able to listen and speak clearly on the telephone.

Reports to: Client Advocate Manager, Shelter Operations Manager
Part-time
Nonexempt / Hourly

Essential Duties and Responsibilities:

Provide excellent and consistent supportive services to residential clients. Manage a client caseload with a focus on advocacy and empowerment. Responsible for helping the Residential Services Manager ensure all shifts are fully covered. Responsible for covering the agency phone or hotline during scheduled shifts. Adhere to agency policies as well as funder and grant requirements.

• Cover the agency phone or hotline, be flexible to ensure that the phones are always covered
• Provide supportive services on a weekly basis (more often if needed) to clients in the form of advocacy, counseling, budgeting and housing assistance, safety planning and short and long-range goal planning
• Document all client meetings and groups, maintain client files to meet agency and funder requirements, provide appropriate support to other clients as needed
• • Coordinate service and safety plans with other direct staff
• • Make client referrals and network with appropriate agencies
• • Participate in community activities and resource building opportunities with clients and for the agency
• Be a champion for the agency, clients and staff at all times
• Maintain compliance with all agency policies and procedures
• Attend all meetings and complete all forms and reports required by direct supervisor, funders, CEO or the Board
• Carry out other duties as assigned or as necessary to ensure organizational success

Education and/or Work Experience Requirements:

Minimum of two years' experience in social services. Experience with case management. Experience working with homeless populations and/or victims of domestic violence

• Excellent verbal and written communication skills, including ability to effectively communicate with clients, staff and community partners
• Excellent organizational and leadership skills
• Computer proficiency (MS Office - Word, Excel and Outlook)
• Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices
• High School Diploma or GED required, BSW preferred

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards and agency policies
• Must be able to listen and speak clearly on the telephone